Return & Refund Policy

Desi Gadget Hub Return and Refund Policy:

At Desi Gadget Hub , we strive to provide you with the best shopping experience possible. We understand that sometimes you may need to return a product or seek a refund. Please read our Return and Refund Policy carefully to understand your options:

Returns:

You may return a product within 7 days from the date of delivery if it meets the following conditions:

The item is in its original packaging.

The item is unused and in the same condition as you received it.

The product has all the original tags, labels, and accessories.

Refunds:

Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a specified timeframe.

Non-Returnable Items:

Some items are not eligible for return, such as perishable goods, personal care items, and customized products, unless they are damaged or defective upon arrival.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving the product. We will arrange for a replacement or refund.

Return Shipping:

Customers are responsible for the cost of return shipping, except in cases of damaged or defective items.

Cancellations:

You may cancel your order within 24 hours of placing it. After that timeframe, the cancellation may not be possible as we aim to process and ship orders promptly.

Exchange:

We currently do not offer product exchanges. You may return the item and place a new order.

If you have any questions or need assistance with returns or refunds, please contact our customer support team through our website or the provided contact information.

Please note that Smart Dukan reserves the right to update or modify this Return and Refund Policy at any time. It is your responsibility to review this policy periodically for any changes. By shopping with us, you agree to abide by the terms and conditions outlined in this policy.

Thank you for choosing Desi Gadget Hub as your shopping destination. We value your trust and strive to provide you with high-quality products and excellent customer service.